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Terms of Service
Please read these terms carefully before using ZipSage.
Effective date: May 11, 2026  ·  Enki Holdings LLC DBA ZipSage

1. Agreement to Terms

By accessing or using ZipSage ("the Service"), operated by Enki Holdings LLC DBA ZipSage ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and Enki Holdings LLC DBA ZipSage, a limited liability company registered in the State of Wyoming.

By visiting any page on ZipSage.com, you consent to our automatic collection of technical data including IP address, approximate geographic location, browser information, and pages visited. This consent is required for the Service to function and is explained in detail in our Privacy Policy, Section 3.

2. Description of Service

ZipSage provides relocation intelligence and city-matching tools based on user-submitted survey data and publicly available datasets. The Service includes a city matching survey, an affordability calculator, a mortgage payoff calculator, a city comparison tool, an international relocation tool, individual city research pages covering over 30,000 US cities, and paid PDF reports.

The Service analyzes data including housing costs, tax rates, crime statistics, employment data, walkability scores, climate data, LGBTQ+ equality scores, veteran benefits, and other factors to generate personalized city recommendations.

Important: ZipSage is for informational purposes only. Nothing on ZipSage constitutes financial, legal, tax, real estate, or professional advice. Always consult qualified professionals before making relocation decisions.

3. Data Collection & Use

By accessing or using the Service, you acknowledge and consent to the following data practices:

Full details of what we collect, how we use it, and how long we retain it are in our Privacy Policy, which is incorporated into these Terms by reference.

4. Data Sharing & Commercial Use

By using ZipSage, you consent to us sharing your data — including name, email address, income range, location, demographic information, and survey responses — with third-party partners. These partners may include real estate platforms, financial services companies, mortgage lenders, relocation service providers, insurance companies, employers, and advertisers. This data sharing is a core part of how ZipSage operates as a business.

Specifically, we may share your information with:

We do not share raw page view logs, IP addresses, or session identifiers with these partners. Technical data is used internally for analytics and security purposes only.

We will not sell your individually identifiable sensitive data (LGBTQ+ identity, specific religious affiliation, specific disability status) as a standalone product. However, this data may be used in aggregate, anonymized form, or to improve targeting within the ZipSage platform.

You may opt out of third-party data sharing by emailing support@zipsage.com. Note that opting out may limit your ability to receive relevant offers and recommendations.

5. Acceptable Use

You agree not to:

We reserve the right to suspend or terminate access for any user who violates these terms.

6. Payment & Refund Policy

ZipSage reports are sold as one-time digital purchases processed securely through Stripe. Prices are displayed clearly before purchase.

7. Accuracy of Information

ZipSage uses data from government sources, publicly available databases, and third-party providers including the US Census Bureau, Bureau of Labor Statistics, FBI Uniform Crime Report, HUD, NOAA, FRED, Walk Score, the Human Rights Campaign, US Department of Veterans Affairs, state revenue departments, and others. While we strive for accuracy, we make no warranties regarding the completeness, accuracy, currency, or timeliness of any data.

Data is updated periodically and may not reflect current market conditions. City rankings, purchasing power estimates, affordability calculations, and mortgage payoff projections are models. Actual results will vary based on individual circumstances, market conditions, lender terms, and factors beyond our control.

8. Intellectual Property

All content, design, code, data compilations, and reports generated by ZipSage are the property of Enki Holdings LLC DBA ZipSage. You may not reproduce, redistribute, resell, or publicly display ZipSage reports without written permission.

Your personal report is licensed for your individual, non-commercial use only. You may share excerpts in personal communications (such as sending the PDF to your spouse or financial advisor) but not publish, post, or commercially distribute it.

9. Third-Party Links & Services

The Service may contain links to third-party websites, services, and affiliate partners. We are not responsible for the content, privacy practices, or terms of any third-party site. Your interactions with third parties are solely between you and that third party.

Some links on the Service may be affiliate links from which ZipSage earns commissions when you make a purchase. These commissions help fund the free tools we offer and do not affect what you pay.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF DATA.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU USE THE SERVICE AT YOUR OWN RISK. ANY RELOCATION DECISION YOU MAKE BASED ON ZIPSAGE DATA IS YOUR SOLE RESPONSIBILITY.

11. Limitation of Liability

To the maximum extent permitted by law, Enki Holdings LLC DBA ZipSage shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from your use of the Service or any relocation decisions made based on ZipSage data.

Our total liability for any claim arising from use of the Service shall not exceed the greater of (a) the amount you paid to ZipSage in the 12 months preceding the claim, or (b) $50 USD.

12. Indemnification

You agree to indemnify, defend, and hold harmless Enki Holdings LLC DBA ZipSage and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party right.

13. Dispute Resolution & Arbitration

Please read carefully: Any dispute, claim, or controversy arising out of or relating to these Terms or your use of ZipSage shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. You waive your right to a jury trial and to participate in a class action.

Arbitration shall take place in the State of Wyoming or remotely by mutual agreement. These Terms are governed by the laws of the State of Wyoming without regard to conflict of law principles.

You have 30 days from first use of the Service to opt out of arbitration by emailing support@zipsage.com with subject line "Arbitration Opt-Out" and including your full name and email address.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice. You may stop using the Service at any time. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Dispute Resolution) will survive.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify registered users of material changes by email or by posting a notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms. The effective date at the top of this page indicates when these Terms were last revised.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.

17. Contact

For questions about these Terms, contact us at:

Enki Holdings LLC DBA ZipSage
Email: support@zipsage.com
Website: zipsage.com